The second edition of Technical Communication Strategies for Today students with up-to-date information.

New microgenres feature that allows students to work on smaller assignments that help them build up to more complex genres

New organization of the text that places all of the major technical communication genres at the front of the book to encourage students to write earlier in the semester

Chapters on letters,memos, and e-mails that have been combined to better reflect how e-mail has become a primary form of correspondence in many workplaces

Strategies for using social networking in the workplace ti collaborate with colleagues and work with clients

Combined chapter on research that helps students quickly locate electronic,print,and empirical sources and cite them properly

New sample documents that provide even more examples of the types of communications you will be generating and reading in the workplace,including a technical description, a status report , and a poster presentation

PART 1: Elements of Technical Communication

1 Communicating in the Technical Workplace

2 Readers and Contexts of Use

3 Working in Teams

4 Ethics in the Technical Workplace

PART II: Genres of Technical Communication