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Book Details

IMPLEMENTATION STRATEGIES FOR SAP R/3 IN A MULTINATIONAL ORGANIZATION : LESSONS FROM A REAL-WORLD CASE STUDY


By   (Author)
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Price : $65.00  $52.00
ISBN : 1-59140-777-X   
Page : 0
Year of Publication : 2006    Edition : 1
Publisher : IGI GLOBAL (IDEA GROUP)
Subject : COMPUTER SCIENCE - IT



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Description :

It is important for those in charge of implementing an enterprise resource planning (ERP) system to identify and understand the issues they face. Implementation Strategies for SAP R/3 in a Multinational Organization: Lessons from a Real-World Case Study provides readers with an instructive insight in the very complex process of ERP implementation in a global company. This book describes the issues, problems, and challenges of ERP execution as well as the strategies companies use to react to and resolve them successfully. The reader can focus on different types of issues – organizational as well as technical. It is a goldmine for instructors who can use the cases in different course settings and with different student audiences. Researchers and practioners will also find value in the detailed descriptions of challenges faced by companies such as Robert Bosch GmbH.


Content :

Table of Contents Foreword ........................................................................................................ vii Preface ............................................................................................................. xi Chapter I Introduction ..................................................................................................... 1 Learning Outcomes ................................................................................ 1 Key Challenges Facing IT Professionals ............................................. 1 What is Enterprise Resource Planning? .............................................. 5 Selection of the Case Study Method as a Way to Learn How to Implement ERP Systems .................................................................... 9 Chapter Summary ................................................................................. 2 1 Short Essay Questions ......................................................................... 2 1 References ............................................................................................ 2 2 Chapter II Multinational Companies ............................................................................ 2 5 Learning Outcomes .............................................................................. 2 5 History ................................................................................................... 2 5 What Multinational Companies Do .................................................... 2 6 Organizational Structure .................................................................... 2 7 Organizational Structure of Robert Bosch GmbH (RB) ................... 3 2 Multinational Strategies ...................................................................... 3 5 Alignment of Corporate Strategies with Information Systems ......... 3 6 Chapter Summary ................................................................................. 4 0 Short Essay Questions ......................................................................... 4 0 References ............................................................................................ 4 1 Chapter III Fundamentals of Enterprise Resource Planning (ERP) ......................... 4 3 Learning Outcomes .............................................................................. 4 3 Historical Basis of ERP ....................................................................... 4 3 Components of an ERP System ........................................................... 4 7 IT Architecture of an ERP System ....................................................... 5 5 Overview of the ERP Market .............................................................. 6 0 Details about SAP R/3: The Leader in the Market ........................... 6 7 Chapter Summary ................................................................................. 7 0 Student Assignments/Questions ........................................................... 7 1 References ............................................................................................ 7 1 Chapter IV Management Issues in Implementing ERP Systems ............................. 7 4 Learning Outcomes .............................................................................. 7 4 Overview ............................................................................................... 7 4 Change Forces ..................................................................................... 7 5 Change Management ........................................................................... 8 1 Change Management Issues in Implementing ERP Systems ............. 8 6 Challenges in Implementing ERP Systems ......................................... 9 0 Implementation Strategies for ERP Systems ...................................... 9 4 Chapter Summary ................................................................................. 9 6 Team Assignments and Discussion Questions ................................... 9 8 References ............................................................................................ 9 8 Appendix A ......................................................................................... 100 Chapter V Technical Issues in Implementing ERP Systems ................................. 105 Learning Outcomes ........................................................................... 105 Overview ............................................................................................ 105 Database ............................................................................................ 106 Technical Issues in Implementing ERP Systems ............................. 116 Implementation of SAP R/3 ............................................................... 123 Chapter Summary .............................................................................. 128 Team Assignments and Discussion Questions ................................ 128 References ......................................................................................... 128 Appendix A ......................................................................................... 130 Chapter VI Multiple Information Systems for Coping with a Growing and Changing Business: Robert Bosch GmbH ............................................ 138 Learning Outcomes ........................................................................... 138 Case Overview ................................................................................... 138 Case Study .......... ............................................................................... 139 Chapter Summary .............................................................................. 159 Team Assignments and Discussion Questions ................................ 160 References ......................................................................................... 161 Chapter VII “Unrest Produces Creativity”: Standardization of Business Processes in Robert Bosch Corporation with the Use of SAP R/3 ..... 162 Learning Outcomes ........................................................................... 162 Case Overview ................................................................................... 163 Chapter Summary .............................................................................. 199 Team Assignments and Discussion Questions ................................ 200 References ......................................................................................... 201 Appendix 1 ......................................................................................... 203 Chapter VIII Robert Bosch Corporation: Analysis and Recommendations ............ 206 Learning Outcomes ........................................................................... 206 Overview ............................................................................................ 206 Analysis and Recommendations ....................................................... 207 Chapter Summary .............................................................................. 241 References ......................................................................................... 242 Chapter IX Robert Bosch SAP R/3 Implementation: Changes During 2000-2004 .. 2 4 3 Learning Outcomes ........................................................................... 243 Changes in Management During 2000-2004 in Robert Bosch as Related to the Case Study ............................................................ 243 Status of ERP Implementation at RBUS as of 2004 ....................... 245 Status of ERP Implementation at QI as of 2004 ............................. 250 Chapter Summary .............................................................................. 259 Chapter X New Directions in SAP R/3: Service Oriented Architecture (SOA) and Netweaver ........................................................................................... 260 Learning Outcomes ............................................................................ 260 New Directions in SAP R/3 ............................................................... 261 Chapter Summary .............................................................................. 282 Team Assignments and Discussion Questions ................................ 283 References ......................................................................................... 274 Chapter XI Another Example of Use of ERP Systems in a Multinational Company ................................................................................................. 286 Learning Outcomes ........................................................................ 286 Introduction ................................................................................... 286 Chapter Summary ........................................................................... 309 Appendix 1: SLIGOS-Industries SAP Offering ............................. 310 Appendix 2: Silder Group Companies ........................................... 312 Chapter XII Conclusions ............................................................................................ 313 Learning Outcomes ........................................................................ 313 Benefits of Using This Book .......................................................... 314 Relating the RBUS Case Study to the Change Managemen
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