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Virtual and Collaborative Teams: Process, Technologies and Practice Table of Contents Preface ............................................................................................................. vi S ECTION I: M AKE -U P OF V IRTUAL T EAMS Chapter I Virtual Teams as Sociotechnical Systems ................................................... 1 Haydee M. Cuevas, University of Central Florida, USA Stephen M. Fiore, University of Central Florida, USA Eduardo Salas, University of Central Florida, USA Clint A. Bowers, University of Central Florida, USA Chapter II Effective Virtual Teamwork: A Socio-Cognitive and Motivational Model ............................................................................................................. 2 0 Lynne J. Millward, University of Surrey, UK Olivia Kyriakidou, University of Surrey, UK Chapter III Understanding Composition and Conflict in Virtual Teams .................. 3 5 Richard Potter, University of Illinois at Chicago, USA Pierre Balthazard, Arizona State University West, USA S ECTION II: L EADING V IRTUAL T EAMS Chapter IV Leading from Afar: Strategies for Effectively Leading Virtual Teams ............................................................................................................. 4 9 Stacey L. Connaughton, Rutgers University, USA John A. Daly, The University of Texas at Austin, USA Chapter V Creating Positive Attitudes in Virtual Team Members ......................... 7 6 D. Sandy Staples, Queen’s University, Canada Ann Frances Cameron, Queen’s University, Canada Chapter VI Trust in Virtual Teams ................................................................................. 9 9 Wray E. Bradley, The University of Tulsa, USA George S. Vozikis, The University of Tulsa, USA S ECTION III: C OMMUNICATION IN V IRTUAL T EAMS Chapter VII Newcomer Assimilation in Virtual Team Socialization ........................ 115 Gaelle Picherit-Duthler, University of North Carolina at Charlotte, USA Shawn D. Long, University of North Carolina at Charlotte, USA Gary F. Kohut, University of North Carolina at Charlotte, USA Chapter VIII Negotiating Meaning in Virtual Teams: Context, Roles and Computer-Mediated Communication in College Classrooms ........... 133 Janel Anderson Crider, University of Minnesota, USA Shiv Ganesh, University of Montana, USA Chapter IX The Strategic Use of “Distance” Among Virtual Team Members: A Multidimensional Communication Model ......................................... 156 Paul M. Leonardi, Stanford University, USA Michele Jackson, University of Colorado at Boulder, USA Natalie Marsh, University of Colorado at Boulder, USA Chapter X How Hard Can It Be to Communicate? Communication Mode and Performance in Collaborative R&D Projects ........................................ 174 William H. A. Johnson, Bentley College, USA Chapter XI Technology and Virtual Teams ................................................................ 193 Sharmila Pixy Ferris, William Paterson University, USA Maureen C. Minielli, Indiana University-Purdue University at Indianapolis, USA S ECTION IV: E FFECTIVE U SES OF V IRTUAL T EAMS Chapter XII Virtual Teams and their Search for Creativity ...................................... 213 Mila Gascó-Hernández, Open University of Catalonia, Spain Teresa Torres-Coronas, Universitat Rovira i Virgili, Spain Chapter XIII Virtual Teams in an Executive Education Training Program ............. 232 Martha Reeves, Duke University, USA Stacie Furst, Louisiana State University, USA Chapter XIV Motivational Antecedents, Constituents, and Consequents of Virtual Community Identity ...................................................................... 253 Utpal M. Dholakia, Rice University, USA Richard P. Bagozzi, Rice University, USA Chapter XV A Model for the Analysis of Virtual Teams ........................................... 269 J. H. Erik Andriessen, Delft University of Technology, The Netherlands Robert M. Verburg, Delft University of Technology, The Netherlands About the Authors ..................................................................................... 279 Index ............................................................................................................ 289

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