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Description :
Description
Telecommuting by any name-telework, mobile work, home offices, virtual employees or telematics-is one of the most intriguing and least understood results of advances in portable computing. Employees and communities are eager to embrace it and the media reports about it cite it as a perk with the power to attract new talent as well as to retain good employees. The question is how to start a program and what should an organization worry about? The difficulty for many managers is getting good advice on starting and managing programs effectively.
The authors in Telecommuting and Virtual Offices: Issues and Opportunities present usable research and advice on many of these issues.
Content :
Table of Contents
Preface
..................................................................................................................... i
Section One: COMMUNITY ISSUES
Chapter 1.
Telecommuting and the Legal Aspects ............................................................... 1
Ian T. Smith, University of East Anglia, UK
Yehuda Baruch, University of East Anglia, UK
Chapter 2. Teleworking in Ireland:
Issues and Perspectives ....................................................................................... 28
Frédéric Adam, University College Cork, Ireland
Gregory Crossan, University College Cork, Ireland
Chapter 3. TelewerkForum Stimulates
Telework in the Netherlands .............................................................................. 50
Kitty de Bruin, TelewerkForum, The Netherlands
Chapter 4. Public Communications Infrastructure Support for Telecommuting ............ 59
Joseph R. Bumblis, U S West, USA
Section Two: EMPLOYER ISSUES
Chapter 5. Success in the International Virtual Office ........................................................ 79
Kirk St. Amant, University of Minnesota, USA
Chapter 6. Organizational Compatibility as a Predictor of Telecommuting ..................... 99
Susan J. Harrington, Georgia College & State University, USA
Cynthia P. Ruppel, The University of Toledo, USA
Chapter 7. Telecommuter Selection: A Systems Perspective ............................................ 118
Janet A. Henquinet, Metropolitan State University, USA
Chapter 8. Managing the Virtual Team: Critical Skills and
Knowledge for Successful Performance .......................................................... 130
Richard G. Platt, University of West Florida, USA
Diana Page, University of West Florida, USA
Chapter 9. Case Study of the St. Paul Companies’ Virtual Office
for the Risk Control Division ........................................................................... 148
Nancy Johnson, Capella University, USA
Section Three: EMPLOYEE ISSUES
Chapter 10. The Impacts of Telecommuting on Organizations and Individuals:
A Review of the Literature .............................................................................. 163
Alain Pinsonneault, McGill University, Canada
Martin Boisvert, S.I.X., Inc., Canada
Chapter 11. Making Remote Workers Effective ................................................................ 186
D. Sandy Staples, Queen
’
s University, Canada
Chapter 12. Safety and Health in the Virtual Office .......................................................... 213
Jay T. Rodstein, Honeywell Technology Center, USA
Katherine S. Watters, Honeywell Technology Center, USA
Chapter 13. Telecommuting Experiences and Outcomes:
Myths and Realities .......................................................................................... 231
Donna Weaver McCloskey, Widener University, USA
About the Authors ..............................................................................................................
... 247
Index
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... 252
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