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Book Details

WORKING VIRTUALLY : CHALLENGES OF VIRTUAL TEAMS


By   (Author)
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Price : $40.00  $32.00
ISBN : 1-59140-551-3   
Page : 0
Year of Publication : 2005    Edition : 1
Publisher : IGI GLOBAL (IDEA GROUP)
Subject : COMPUTER SCIENCE - IT



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Description :

Description Virtual teams have been used to leverage scarce and distributed resources for many years. Expense reductions, health epidemics, air travel safety, and complex supply chains have only intensified this need. General best practices for leading and participating in virtual teams are well known but why are there still misconceptions about their effectiveness? What drives the notion that “face to face is always better”? How can groups and individuals take the most advantage of virtual teams through the appropriate use of technology? Working Virtually: Challenges of Virtual Teams provides an in-depth, practical perspective on the growing dependence of virtual teams and how to best exploit them. Based on years of direct experience in managing and participating in virtual teams, as well as developing solutions to help virtual teams be more effective, the authors have provided unique insight that can be leveraged to help you get the most of your virtual teams.


Content :

Table of Contents Foreword ............................................................................................... ix Preface .................................................................................................. xi Reader’s Guide to Working Virtually: Challenges of Virtual Teams ................................................................................................. xvii Section I: Virtual Team Myths Chapter I. Eight Myths of Virtual Teams ............................................ 1 Myth #1 .......................................................................................... 1 Myth #2 .......................................................................................... 2 Myth #3 .......................................................................................... 2 Myth #4 .......................................................................................... 3 Myth #5 .......................................................................................... 3 Myth #6 .......................................................................................... 4 Myth #7 .......................................................................................... 4 Myth #8 .......................................................................................... 5 Chapter II. Look Them Straight Between the Eyes ............................ 6 Myth #1 .......................................................................................... 7 Myth #2 .......................................................................................... 9 Myth #3 ........................................................................................ 11 Final Thoughts ............................................................................. 12 Chapter III. Out of Sight, Out of Mind ............................................... 13 Myth #4 ........................................................................................ 14 Myth #6 ........................................................................................ 14 Myth #5 ........................................................................................ 18 Final Thoughts ............................................................................. 21 Chapter IV. It’s the Exception, Not the Norm ................................... 22 Myth #7 ........................................................................................ 24 Myth #8 ........................................................................................ 24 Final Thoughts ............................................................................. 25 Chapter V. Establishing Trust ............................................................. 26 Consensus and Agreement ........................................................... 27 The Virtual Handshake ................................................................ 28 Section II: Business Case Chapter VI. Show Me the Money ...................................................... 33 Company Moves .......................................................................... 33 Travel Avoidance ......................................................................... 35 Savings on Real Estate ................................................................ 36 Chapter VII. Human Resources Advantages .................................... 38 Getting the Right Person for the Job Regardless of Location ..... 38 Safety and Security ...................................................................... 39 Providing Work/Life Balance ...................................................... 40 Improving the Quality of Life ...................................................... 42 Blurring Work and Personal Time ............................................... 43 Impact on Leisure Time ............................................................... 43 Chapter VIII. Organizational Advantages ......................................... 45 Tying Together a Decentralized Environment ............................. 45 Mergers and Acquisitions ............................................................ 49 Getting Sales Representatives Out of the Office and in Front of Customers ................................................................ 52 Regional Representatives ............................................................. 53 Innovation .................................................................................... 56 Other Virtual Team Drivers ......................................................... 57 Why Some Companies Don’t Get It ............................................. 58 Section III: Virtual Team Models Chapter IX. Mostly Co-Located ......................................................... 61 One Primary Location, Several Remote Team Members ............ 61 Several Locations of Concentration ............................................ 63 Challenges to These Models ........................................................ 65 Chapter X. Mostly Virtual .................................................................. 66 Advantages of a Mostly Virtual Team ......................................... 67 Challenges of a Completely Virtual Team ................................... 67 Case Study: A Mostly Virtual Team Hosts a Summer Intern ...... 69 Chapter XI. How Teams Work Virtually ............................................ 73 The Needs .................................................................................... 74 The Skills ...................................................................................... 75 The Tools ..................................................................................... 76 Role of Video (Desktop and Room-Based) ................................... 78 Virtual Teams Don’t Play Putt-Putt Golf ................................... 79 Case Studies Illustrating Creative Ways to Address Working Together Within Virtual Teams .............................................. 81 Organizational “Celebration and Farewell” .............................. 82 Periodic Organizational Get-Togethers / Team Building ............ 87 Determining What Projects an Organization Will Pursue ........... 87 Substituting for a Multi-Day, Face-to-Face Meeting .................. 88 Getting Quick, Routine Decisions Made ...................................... 88 Facilitating Informal Interaction Among an Entire Virtual Team ........................................................................... 89 Chapter XII. International Issues ....................................................... 91 Australia ...................................................................................... 91 Europe ......................................................................................... 95 Japan ........................................................................................... 97 The Internet as a Unifying Language .......................................... 98 Chapter XIII. Virtual T eam Matur ity Curve ..................................... 99 Avoid .......................................................................................... 100 Tolerate ...................................................................................... 101 Operate ...................................................................................... 102 Capitalize ................................................................................... 102 Organizations and the Virtual Team Maturity Scale ................. 103 Chapter XIV. Where is Your Company or Organization on the Virtual Team Continuum? ...................................................... 104 Comments on Our Scoring ........................................................ 108 Chapter XV. Managing a Virtual Team ........................................... 114 Be an Example ........................................................................... 114 Get Off to a Great Start ............................................................ 115 Standardize ................................................................................ 115 Time Zone Considerations ......................................................... 116 Be Visible ................................................................................... 117 A Note for People Managers ..................................................... 118 Rewards System ......................................................................... 119 Chapter XVI. Managing a Virtual Organization .............................. 120 Announcements .......................................................................... 121 Motivation ................................................................................. 121 Setting Up Your Organization for Success ................................ 122 Section IV: Best Practices for Virtual Teams Chapter XVII. Impact of Culture, Affiliation, and Shared Goals .... 125 Team Culture ............................................................................. 125 Virtual Out of Necessity ............................................................. 126 How Many Different Hats Can You Wear? ............................... 127 Shared Goals Strengthen Virtual Teams ................................... 127 The Top Leaders Set the Tone ................................................... 128 Changing the Culture ................................................................ 128 Chapter XVIII. Evolution of the Groupware Concept ..................... 130 Chapter XIX. Applying Tools for Maximum Impact ....................... 133 Let’s Talk ................................................................................... 134 Virtual Filing Cabinet ................................................
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