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Table of Contents Preface ................................................................................................... v Chapter I Skills, Management of Skills, and IT Skills Requirements ................ 1 Makoto Nakayama, DePaul University, USA Norma Sutcliffe, DePaul University, USA Chapter II An Approach for Managing an IT Skills Portfolio ............................. 26 Makoto Nakayama, DePaul University, USA Norma Sutcliffe, DePaul University, USA Chapter III Challenges for Managing IT Skills Portfolio for E-Business ............ 52 Abdulrahman A. Mirza, King Saud University, Saudi Arabia Susy S. Chan, DePaul University, USA Chapter IV Skills and the Worker: Let’s Get Real .............................................. 81 Elizabeth Lahey, Elizabeth Lahey and Associates, USA Chapter V Optimizing IT Skills Management Initiatives .................................. 103 Ken Strauss, Bookman Testing Services, USA Chapter VI Government Involvement in Skills Issues ........................................ 126 Elizabeth Lahey, Elizabeth Lahey and Associates, USA Chapter VII Japanese IT-Skill Dilemma ............................................................... 150 Yoko Takeda, Yokohama National University, Japan Chapter VIII Eliminating the Weakest Link: Leveraging Human Capital with Strategic Alliances in IT Outsourcing Supply Chains ...................... 176 Diana J. Wong-MingJi, Eastern Michigan University, USA Chapter IX An Exploration of the Value of Information Systems Certification: The Perspective of the Human Resource Professional ................... 210 John E. Anderson, East Carolina University, USA Kevin Barrett, Dixie State College, USA Paul H. Schwager, East Carolina University, USA Chapter X Extreme Interviewing to Find Team Oriented Programmers .......... 232 Clement James Goebel, III, Menlo Innovations LLC, USA Richard Sheridan, Menlo Innovations LLC, USA Thomas Meloche, Menlo Institute LLC, USA About the Authors .............................................................................. 251 Index ................................................................................................... 257

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